“Emotional intelligence” (EQ) refers to the capacity of recognizing our feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and relationships.
Research suggests individuals with high EQ are happier, healthier and have more successful relationships personally and professionally. Individuals with high EQ exhibit:
This article will discuss five domains of EQ and how they can positively impact the workplace from a leadership perspective.
EQ is a complex science of emotional and social competencies that determine how well we relate to ourselves/others and how we deal with the demands and pressures of our work and personal lives. People with Higher EQ:
Conversely, people with Lower EQ:
There are “Five Domains of Emotional Intelligence” to be aware of as emotional intelligence is a differentiator from being a good leader to being an exceptional leader.
Self awareness is the understanding of how you feel and how you can accurately assess your emotional state. Being self-aware is recognizing your own emotions and how they affect your thoughts and behaviors. How do we become more self-aware?
Self awareness is the building block in having a healthy level of self-confidence that will have a ripple effect on those you lead daily.
This is a fancy term for “self-control.” It is the ability to control impulsive feelings and behaviors, manage your emotions in healthy ways, following through on commitments, and adapting to change. Strategies for managing your emotions and displaying a mature level of self-control include:
Ultimately, having self-control will allow you to make choices that positively control impulsive feelings and behaviors.
Empathy is the ability to recognize and understand people’s emotions. It is the ability to feel what the other person is feeling and the ability to put yourself in the other person’s shoes in a big and meaningful way. How do we improve our empathy or social awareness?
Social awareness requires your presence at the moment. While many of us pride ourselves on an ability to multi-task, this means you will miss the subtle emotional shifts taking place in other people that help you fully understand them.
Are you driven to achieve for the sake of achievement? Or is there a deeper purpose? Self-motivated leaders work consistently toward their goals. They have high standards for the quality of their work. Whether your driving force in motivation is intrinsic or extrinsic, there are key points to consider with motivation:
Working well with others is a process that begins with emotional awareness and your ability to recognize and understand what other people are experiencing. Developing and fostering relationships is important to the organizational culture. How do we develop those relationships?
Having strong emotional intelligence has many benefits from a leadership perspective. Research has indicated that individuals with a high level of emotional intelligence are happier, healthier and have more successful relationships, personally and professionally.
An additional factor for a high level of EQ is communication. Studies have shown that:
Being able to identify communication patterns in your organization and creating positive change will bring trust, transparency and motivated team members.
Leaders with a high level of EQ see transparent leadership throughout the organization, elevated team performance, better decision-making, increased personal well-being and lower staff turnover.
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