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Home Columns

Essential Marketing Tips for the Non-Marketer: Part One

Matt Schmiedl by Matt Schmiedl
July 30, 2024
in Columns, Marketing
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Many campus rec professionals and administrators find themselves tasked with marketing duties or oversight without a formal background and/or limited marketing experience. If this is you, fear not. This article breaks down some essential marketing strategies into 10 digestible tips you can apply to build your marketing knowledge base and boost the effectiveness of your marketing efforts. Let’s dive in to the first five. 

  1. Marketing Equals Communication

Effective communication encompasses the sending and receiving of a message. Therefore, to be most effective, marketing should aim to accomplish both sides of communication. It’s crucial to ensure your message is clear and resonates with your intended audience. Ask yourself, “Am I communicating what I need to?” and “Is the intended audience receiving it?” Remember, there is no one-size-fits-all approach in marketing; the key is to tailor your communication to fit your audience’s needs and preferences. 

The design of marketing pieces plays a significant role in this process as well. An effective design should be concept-driven, with each element serving a purpose that supports your message. Ensure your design captures attention, engages the viewer and drives the message home. Use a logical hierarchy by asking “In what order do I want the viewer to see the elements of this design?”, contrasting elements, complementary color schemes, appropriate fonts and graphics to cohesively build your designs while adhering to your style guidelines (see No. 2) to reinforce your brand.  

  1. Create a Brand Via a Style Guide

Your brand is more than just a logo; it represents your institution’s mission, values and what sets you apart from similar companies and competitors. It’s like your organization’s personality. It helps your audience recognize and connect with your institution’s core values and unique characteristics. To support your brand and a consistent representation of it, a style guide defines and details all of your brand elements to ensure every piece of content and collateral you produce supports and enhances your overall brand identity. 

A good style guide includes but is not limited to: colors and color palettes; fonts and font usage; text usage and writing style; tone of voice; logo usage; types of images and usage parameters; and specific graphic elements and use cases. 

  1. Be Proactive vs. Reactive

Proactive marketing involves planning and foresight. Take the time to develop marketing plans and strategies for programs, products, campaigns, events and your organization as a whole. Work ahead as much as possible to ensure you are prepared for any situation. Gather all necessary information upfront to inform your marketing strategies and anticipate potential issues. 

Being proactive also means having contingency plans in place. Gather or prepare backup resources that might come in handy. This approach allows you to be agile, address challenges quickly and maintain the integrity of your marketing efforts, ensuring your message remains consistent and effective even in the face of unforeseen circumstances.  

  1. Identify Your Audience

Understanding your audience is paramount. Who are you trying to reach? What are their demographics, interests, needs, likes and dislikes? What problems are they trying to solve? Different projects may target different audiences, and it’s essential to tailor your marketing strategies accordingly. Consider creating buyer personas with psychographic and demographic info. These handy profiles help define the details of your ideal audience segments to better inform how you market to these customers. 

Additionally, meeting your audience where they are is crucial. Utilize the platforms they frequent and employ the tactics they respond to. By aligning your marketing strategies with your audience’s preferences, you increase the likelihood of engagement and success in your campaigns. 

  1. Connecting is Key

It’s no longer enough to just present information. Connecting with your audience is about building authentic and mutually beneficial relationships with your customers. In an era where authenticity is becoming increasingly valuable — especially by Gen Z and Gen Alpha — genuine communication is more important than ever. Furthermore, a humanizing touch is also becoming incredibly important as AI usage and AI-generated content are rapidly increasing. 

Additionally, storytelling can be a powerful tool. Present your marketing content in a way that connects with your audience on a personal level and tells the story of why they should care. Make it relatable and compelling. Show the importance of your message and how it solves a problem for them. These types of authentic connections foster trust and loyalty which are crucial for long-term success. 

Look out for the next five tips next week! 

 

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Tags: campus reccampus recreationfeaturedmarketingoperationsstorytelling
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Matt Schmiedl

Matt Schmiedl

Matt Schmiedl is the associate director, Marketing & Strategic Development at Cleveland State University (CSU). He has more than 20 years of experience in marketing and graphic design working in a variety of industries and sectors, most notably higher education and publishing. He has been working with CENTERS, LLC for more than a decade at CSU, leading marketing and business development on behalf of the University Recreation and Wellbeing department. He has developed and launched a number of initiatives to catalyze business growth and implemented new marketing strategies to build engagement with both the CSU and Cleveland communities. Matt is a nine-time NIRSA Creative Excellence Award recipient, the recipient of the CENTERS Quest for X Award in 2017, and the winner of an APEX Award of Excellence and Magnum Opus Honorable Mention Award, both in 2011.

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