“Knowledge is power” is not a new concept. If your staff is knowledgeable, they will be more likely to deliver quality service and recruit more business. But how do you get people to be “professional,” “polite,” “efficient” or “attentive” when these are concepts and widely open to interpretation? Currently most facilities have a new employee shadow a manager or an experienced team member. This onboarding process is time consuming and as you know, “Time is money!” Times have changed and most people, especially millennials learn visually; often via their phone. What if you could provide most of this educational content to a potential recruit, coach, student or an existing employee online before, or once they get hired and also monitor them in all of your locations from your computer or phone?
Smart Fitness is the company who pioneered this service for health clubs.
Smart Fitness provides: Sales training, Continuing Education or CEU’s, CPR, Safety Training/OSHA, Sexual Harassment, Equipment Training, Quarterly launches (new programs to help you market PT in your clubs), Member Experience, Front Line Training, Certifications for:
For example, many members or students are not personal training clients. Quarterly launches introduce new programs for your trainers to learn and promote along with marketing materials to help increase awareness to the PT department. Suspension training, HIIT training and Small Group Training are some of our past quarterly launches. Downloadable marketing materials are also provided to promote these programs in the club.
This incredible tool with help you keep your entire staff on the same page! Be Smart. Get Smart Fitness!