In this expert Q&A, Heather Hartmann interviews Stephanie Smith, the director of Recreation at MIT, to explore how technology is evolving in the campus recreation space. With nearly two decades of experience in the field, Smith offers insight into emerging trends, practical AI applications and the strategic mindset needed to integrate technology effectively.
Smith begins by identifying several major tech trends shaping campus rec: innovations in facility operations, the integration of AI-powered wellness tools and the rise of connected fitness equipment — especially on the strength training side. For example, she notes the use of turf-lining robots, self-serve equipment kiosks, and advanced facility access tools that streamline operations and improve user experience. Plus, strength-focused fitness equipment is finally catching up with cardio in terms of connectivity and smart features.
However, Smith emphasizes that while the scope of technology can be overwhelming, campus rec professionals can still make headway with low-cost, low-risk innovations. The key is staying nimble and open-minded. Incremental upgrades can add significant value without the need for massive overhauls or budgets.
EXTRA CREDIT: How to responsibly use AI in campus recreation.
A major portion of the conversation focused on artificial intelligence. Smith encourages rec professionals to adopt a growth mindset when it comes to AI — seeing it as a tool rather than a threat. She outlines multiple promising applications of AI in campus recreation, including:
- Facility optimization using smart HVAC systems or access control based on real-time usage patterns.
- Personalized fitness tools that tailor workouts based on student preferences, schedules or wearable data.
- Hybrid fitness solutions that support students on the go, addressing the perennial time barrier.
- Enhanced user engagement, including AI chatbots that help with booking, class recommendations and answering FAQs.
- Club sports video analysis for performance tracking, similar to varsity and professional team practices.
Looking ahead, Smith predicts privacy and data policy will become critical issues as tech adoption accelerates. Directors must balance innovation with ethical data management, ensuring new technologies align with institutional policies. She also highlights the increasing expectations from students — especially with Gen Alpha on the horizon — as a driver for rec departments to keep pace with sophisticated tech experiences found elsewhere.
Ultimately, Smith advocates for proactive learning: attending webinars, visiting peer institutions and making the case for long-term tech investments that align with evolving student needs. For campus rec professionals, embracing tech is essential in a fast-changing landscape.
